Industry | Healthcare
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Empower your healthcare organization with intelligent contact center solutions that put patients first. From appointment scheduling to emergency triage, deliver care that heals beyond the clinic.
Trusted by Leading Healthcare Brands
Built for Financial Services
Engineered for Excellence
Security, compliance, and customer experience working in perfect harmony
Patient Data, Always Protected
Every conversation on RADIUS is secured with controlled access, encrypted communication, and full traceability ensuring patient privacy without compromising care delivery.
Core Healthcare & Pharma Use Cases
Appointment Scheduling & Reminders
RADIUS automates appointment booking across departments with AI-powered scheduling that considers doctor availability and patient preferences. It sends confirmations and reminders to reduce no-shows and last-minute cancellations.
Virtual Care & Teleconsultations
Seamlessly connect patients with healthcare providers through integrated video, voice, and chat platforms. Support virtual waiting rooms, document sharing, and e-prescriptions within a single workflow.
Diagnostics & Lab Communication
Proactively notify patients of lab results, coordinate follow-up appointments, and provide secure access to test reports through encrypted channels with personalized care through automated chatbot communication.
Emergency Department Support
RADIUS ensures critical interactions receive immediate attention. Priority routing, escalation workflows, and real-time alerts help care teams respond faster to emergencies and high-risk situations—supporting timely clinical action.
Omnichannel Patient Communication
Meet patients on the channels they trust while maintaining continuity. RADIUS unifies voice, messaging, email, chat, and video interactions into a single view, allowing patients to move without repeating information.
Billing & Insurance Verification
Streamline billing inquiries, payment plan setup, and insurance verification processes. Provide transparent cost estimates and coordinate with insurance providers for pre-authorization requirements.
Integration Ecosystem
RADIUS integrates seamlessly with your existing financial technology stack
Hospital Information Systems (HIS)
CRM Platforms
Emergency Response System
EHR / EMR Platforms
